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Terms & Conditions

About us
Smart Mum is a small company that is sole distributor for Teething Bling in Sweden, Norway and Denmark. 

At the moment we do not sell our products to companies through our website, but if you are representing a company and are interested in our products, please contact us at lea@smartmum.se and we will handle your request manually. 
  
1. Prices
All prices on the website is for individuals and include VAT (25%). For orders from Norway the Swedish VAT is deducted from the price. Note that Norwegian VAT still applies. For companies, please send an e-mail to lea@smartmum.se and the price list for retailers will be sent to you.

2. Delivery
We deliver our products mainly to residents in Scandinavia, but if you are from another country where there is no Teething Bling distributor present we are happy to help! Please contact us at lea@smartmum.se in that case.

3. Payment
- Prepayment
Cost: 0 kr
Make your payment in advance through our bank giro service. After sending your order you will receive instructions on the screen and through an e-mail regarding the payment. If we have not received your payment within 7 days after receiving your order, the order will be cancelled. 

- VISA/Mastercard
Cost: 0 kr
Make your payment using your VISA or Mastercard. All information is encrypted with SSL-128 bit. The money will get reserved on your account and withdrawn normally within 24 hours after placing your order. All transactions are completed using the new safety standard 3D-Secure.

- Invoice
Cost: 29 kr
For this alternative you must be 18 years +, be a Swedish citizen (Swedish personal number) and have no bad credit history. The address for your order must be the same address as where you are registered. If you fail to submit payment on time an extra charge of 2% of the total amount per month will apply + a reminder fee of 50 SEK.

- Klarna Payment
Cost : 0 kr
 
4. Delivery time
Shipping will usually take 1-3 working days within Sweden, 3-5 working days to Norway or Denmark.  

5. Shipping costs
Shipping costs within Sweden is 0 SEK for individual orders. Shipping cost to Norway or Denmark is added in the checkout process.

6. Return Policy
We follow strict guidelines as recommended by Konsumentverket, www.konsumentverket.se. According to distansavtalslagen you have the right to return ordered, flawless goods without a reason. Before returning the products you must send the following information by e-mail: Name, order no and your phone no to lea@smartmum.se within 14 days of receiving the product. The product must be returned in its original package and not be used. Please note that you will pay the shipping cost for the return. 
 
7. Complaints
If there is anything wrong with your product when delivered, please contact us as soon as possible at lea@smartmum.se (7 days from delivery of the product at the latest) and we will send you a new product.

8. Personuppgiftslagen
Your personal details are handled according to PUL.
 
9. Force Majeure
Smart Mum will not be held responsible if the products are delayed in reaching you due to severe weather, flood, fire or accident, war or civil disturbance, strike, industrial action or stoppages of work, any form of government intervention, a third party act or omission, etc. In the unfortunate event any of the above happening we will inform you as soon as is possible. If after 28 days  these problems continue, we will cancel your order. In this event we will give you a full refund.

10. Our commitment to safety
Teething Bling® pendants and bangles are made from the same silicone as most teething toys. Our products contain no harmful chemicals such as phthalates, BPAs, PVCs, lead or latex and all pendants come with a breakaway clasp as an added safety measure.

Our products are designed for adults to wear to soothe and entertain babies with emerging teeth. Children with fully developed teeth may be able to bite through Teething Bling®. Therefore, parents must determine what is best for their own situation and child and as always, we remind everyone that children - of any age - should never be left unattended with jewellery of any kind.

11. Product Descriptions
Smart Mum have made every effort possible to display as accurately as possible the colours of Teething Bling on this website. However, we cannot guarantee that any photo will accurately reflect the colour of the actual product.

 

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